The first sentences of the introductory chapter of Unshackled Leadership states: “After 20+ years of working in and observing organizations of every type and size, I have noticed a theme all successful ones share. They have enthusiastic, confident, optimistic, appreciative and happy people who work together on behalf of a future they have all committed themselves to.”
That is the formula for creating a successful enterprise. And it works every time. Get people excited, enthusiastic and happy, pulling together on behalf of a common objective, and you become unstoppable. But as the question suggests, most leaders don’t get it. They have their attention on themselves. They expect their employees to generate their participation. Sadly, it doesn’t work that way.
Here’s the bottom line. Nobody cares about you until they feel you care about them. Whether right or wrong is not my concern but the reality is that everyone has their radio station tuned to frequency WFIM, what’s in it for me. People go to work tuned to that station. And while you would think that a job and a steady paycheck would be enough for most, it isn’t. Employees want to know they are cared about. And it’s only when they feel cared about that they are willing to give their care back.
That this simple lesson is so not understood, only 6% of American workers say they love their jobs. Job satisfaction is at an all time low. 55% of American workers say they are dissatisfied with their jobs. This is costing companies trillions of dollars in absenteeism, turnover and lack of creativity and productivity.
If you’re a boss and reading this, we recommend you get to work looking to see what’s missing that you’re not fulfilling the definition of a successful enterprise as stated above. If you’re an employee and reading this and you can see your boss doesn’t “get it,” feel free to forward a copy of this to him or her.