In a blog last week, I commented the results discussed in the annual report by Workplace Dynamics analyzing what is important to workers in Orange County, California. Since I have no reason not to assume the information they assembled is likely true across the country, and perhaps across the world, I offered some of their conclusions for your consideration.
I would like to comment on some of the additional findings. The study looked at statements workers made to reach the conclusions that were stated about what’s important to workers. At least 50% of respondents made the following statements:
“My manager makes it easier to do my job well; my manager helps me learn and grow; my manager listens to me; I have confidence in my manager; I feel well-informed about important decisions at this company; and new ideas are encouraged at this company.”
As I stated last week, why this is so critical is because workplace satisfaction is the biggest barrier that exists today to having a successful company. Job satisfaction in the US is at an all time low. Fifty-five percent (55%) of workers are unhappy at work. But here’s what’s often missed. It’s not that people hate their jobs, although that is surely the case with some. And it’s not even that people hate the company they work for, although that too is surely the case with some.
Exit interviews consistently show that when people leave it’s because they hated the person they worked for! People who are unhappy at work or leave their companies never say about their managers what is quoted above. It’s almost amazing to us, in this day and age, that so many managers still have the attitude: you should be happy you have a job! Or, if you don’t like it here, go find another job! Why is it so difficult for some to understand that all people need to be treated with dignity and respect and that people are a company’s most valuable asset.
I know many of you reading this understand this very clearly and wish your manager did. Send it to them anonymously and maybe it will make a difference. Or, if you’re the manager reading this and you still don’t get it, it really is time to step up and be an Unshackled Leader!