Archive for September, 2013

I have met the enemy and it is us

I’m on a cruise from Venice, Italy to Athens, Greece and the one thing that traveling surely does for one is give them an opportunity to observe both themselves and others. With that in mind, I find myself wondering why is it that we seem both to be so ignorant about so many important issues and, even worse,... Read More ➝

Learn to apologize and forgive

In the last three posts, I stated that for true teamwork to occur, people have to learn three fundamental rules of effective human interaction: you must keep your files empty; you must learn to communicate appropriately; and you must learn to make it safe for the people in your life to communicate to you. When files are empty,... Read More ➝

The fine art of listening

In the last two posts, I stated that most people haven’t learned the most basic rules of simply getting along. In every organization we’ve worked with, there have been unspoken and un-dealt with issues that rob people of their desire to work closely with their co-workers. For true teamwork to occur, people have to learn three fundamental rules... Read More ➝

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