company culture

There is a way to deal with “difficult people”

From the conversations we have with people in management positions in organizations of all types, the number one issue continues to be how to deal with difficult people; people who don’t get along with others, who treat others disrespectfully, who are disruptive, the list goes on and on. The inevitable comment and question is always the same: I’ve talked... Read More ➝

Why having a company vision is so important

The first sentence of the introduction of my book, Unshackled Leadership, states: “After 20+ years of working in and observing organizations of every type and size, I have noticed a theme all successful ones share. They have enthusiastic, confident, optimistic, appreciative and happy people who work together on behalf of a future they have all committed themselves to.”

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Effective teamwork is dependent on effective communication

In my last post, in discussing the AMA/Institute for Corporate Productivity team defining coaching as “a short- to medium-term relationship between a manager or senior leader and a consultant (internal or external) with the purpose of improving work performance,” I commented that I found it unfortunate that coaching has become thought of in such a limited way. Our findings are... Read More ➝